Process Problem Identification
Once our process evaluation is complete, we begin to identify problem areas where automation could improve inefficiency or remove redundancy. For example: during a company is using Word forms which must be emailed multiple times to different people who are required to make certain changes before submission. Each person must wait for the previous employee to send them the updated document. In this example, you might benefit from the introduction of live-document sharing, allowing all necessary personnel to access and make changes in real time.
By identifying these points of pain in your workflow, we can begin to brainstorm ways of streamlining your process, as well as moving on to the next stage in our process consulting service: researching which programs or applications can help you improve your workflow.